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Refund Policy

 

How To Return An Item

Your item must be in its original box and in a unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@atwec.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:

Atwec Technologies, Inc.
Returns Department Tracking #
2799 Broad Ave.
Memphis, TN 38112

 3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

Boxes that have been open cannot be returned.

Restocking Fee

 

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

We only exchange defective items. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.